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Privacy Policy

This is a privacy policy for Fenkleen Environmental Services (F.E.S). Fenkleen Environmental Services (F.E.S) respects your privacy. Below is an outline of the information that Fenkleen Environmental Services (F.E.S) gathers, how it’s used, and how you can “opt-out”
We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Fenkleen Environmental Services (F.E.S)
Decoy Bridge Farm House
Feltwell Rd
Southery
Downham Market
Norfolk
PE38 0PF

or by email at sales@fes247.co.uk

Site Visits:
Whenever you request a page through your browser, navigation and clickstream data such as:

  • your IP address
  • browser and version
  • operating system
  • date and time
  • the site from which you came

are stored in a log file and/or database via Google Analytics. Any search terms that you enter into the Fenkleen Environmental Services (F.E.S) Site Search are also logged. This information cannot be used to identify specific individuals, and is only used for:

  • Website and system administration
  • Research and development

This information is kept on a secure dedicated server hosted by Fastshosts as well as servers within Google.

The email addresses collected from submissions via the enquiry form are not sold, or disclosed to any third parties. These addresses will only be used by our business to send out Fenkleen Environmental Services (F.E.S) communications (for example, the Fenkleen Environmental Services (F.E.S) newsletters). You will not receive any mailings you did not request. You can remove yourself from our list at any time by emailing us at sales@fes247.co.uk or calling us on 01366 377588.

Cookies are a technology which can be used to provide you with tailored information from a Website. A cookie is an element of data that a Website can send to your browser, and which your browser may then store on your system. You can set your internet browser to notify you when you receive a cookie. This will allow you to decide whether to accept cookies or not on a individual basis.

Cookies on our site are used for:

  • storing enquiry information
  • auto completing search or enquiry fields

Cookies may be sent to your browser to enable automatic log-ins upon further visits, as well as for content customization.

If you purchase products directly from Fenkleen Environmental Services (F.E.S), your contact information and a transaction history will be kept by Fenkleen Environmental Services (F.E.S). We may use the contact information to inform you about the status of your order, as well as to let you know about upcoming Fenkleen Environmental Services (F.E.S) Products.

Any data collected will be used by ourselves and our agents. Fenkleen Environmental Services (F.E.S) hereby reserves the right to transfer any data collected in the event of an acquisition, full or partial, of the company or its assets.

Fenkleen Environmental Services (F.E.S) complies with all law enforcement agency requests for information.

If you have questions regarding our privacy policy, or require assistance in opting out of our email lists, please contact sales@fes247.co.uk

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